Reference

Your Rights and Our Rules at 9i624

These terms govern every interaction between you and 9i624 — from opening your account and depositing via UPI or Paytm to placing wagers and requesting withdrawals.

Governed by applicable Indian lawUPI, Paytm, PhonePe deposits coveredAccount eligibility depends on local lawWithdrawal rules clearly statedUpdates notified before they take effect

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What These Terms Actually Cover

9i624 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

9i624 operates this platform under the conditions set out below, and access is available only where local law permits. These terms apply to all account activity including deposits made through UPI, Paytm, and PhonePe; bets placed across our lobby; and any withdrawal you request. You must

1
be of the minimum age required by your local jurisdiction — we do not accept accounts from regions where such activity is prohibited. We reserve the right to suspend or close accounts that breach these terms, provide false details during registration, or attempt to manipulate game
2
outcomes. Any funds obtained through a breach may be voided and returned to the platform wallet pending review. These terms do not limit your statutory rights under Indian consumer-protection law where those rights apply.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms Directly

If any clause in these terms is unclear, or if you believe a decision affecting your account has been applied incorrectly, our support team is here to help.

Live Chat Connect with a terms-support agent through the live chat widget inside your account dashboard. Available daily; responses typically arrive within two minutes during staffed hours.

Email Support Send a detailed query about any clause, account decision, or data request to our support address. We aim to reply within 24 hours with a clause-specific written response.

Help Centre Browse our help centre for clause-by-clause explanations covering deposits, withdrawals, account eligibility, and dispute escalation steps written in plain language.

HOW WE HANDLE THIS

Data, Security and Account Practices Explained

We take the obligations set out in these terms seriously on our side too. Below are the six areas where we hold ourselves to concrete, checkable standards — from how your account…

Data Handling

Your personal and financial data is stored on encrypted servers. We do not sell or rent your details to third parties. Data use is limited to account operation, fraud prevention, and statutory compliance under applicable Indian law.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can adjust cookie preferences in your browser at any time; disabling analytics cookies does not affect your ability to deposit or withdraw.

Account Security

Two-step verification is available on all accounts and we strongly encourage you to activate it. Passwords are hashed using industry-standard methods; our team will never ask for your password via chat, email, or phone.

Transaction Records

All deposit and withdrawal records — including UPI reference numbers, Paytm transaction IDs, and PhonePe confirmation codes — are retained for a minimum of five years in line with financial record-keeping requirements.

Who to Contact for Changes

To update your registered name, mobile number, or bank details, log in and navigate to Account Settings, or contact live chat with proof of identity. Changes to payment details require document verification before they take effect.

Terms Update Process

When these terms change materially, we publish the revised version at least seven days before it takes effect and send a notification to your registered email. Continued use of the platform after the effective date constitutes acceptance.

Frequently Asked Questions About These Terms

These answers address the clauses that account holders in India ask about most often. If your question is not covered here, use the live chat or email channel listed in the support section above to get a clause-specific response from our team.

Access and eligibility depend on local law, which can vary at the state level in India. It is your responsibility to confirm that using this platform is permitted in your specific location before opening an account.

We may suspend or permanently close an account found to be in breach. Any pending withdrawals will be reviewed, and funds linked to the breach may be withheld pending an investigation. You will be notified in writing with the specific clause cited.

Yes. Submit a data-access request through our email support channel, including your registered mobile number and a copy of your identity document. We will respond within 30 days with a summary of the data we hold.

All payment records, including UPI reference numbers and Paytm transaction IDs, are retained for a minimum of five years. You can view recent transactions directly in the account dashboard under the Transaction History tab.

Yes. We publish any material change at least seven days before it comes into effect and send an email to your registered address. You can always find the current version of these terms at 9i624.com/terms-conditions/.

Raise a dispute through live chat or email, quoting the clause you believe was applied incorrectly. Our support team will review your account activity and provide a written response referencing the relevant section of these terms.

Request account closure via email or live chat. After closure, we retain your data for the legally required period under applicable Indian financial regulations. After that period expires, personal data is deleted from active systems.

Your Rights and Our Rules at 9i624

Reach Us About These Terms Directly

Data, Security and Account Practices Explained

Data Handling

Cookie Policy

Account Security

Transaction Records

Who to Contact for Changes

Terms Update Process

Frequently Asked Questions About These Terms

01 Do these terms apply differently based on which Indian state I am in?

02 What happens to my account if I breach these terms?

03 Can I request a copy of the personal data 9i624 holds about me?

04 How long are my UPI and Paytm transaction records kept?

05 Will I be notified before these terms are updated?

06 What should I do if I think a terms clause has been applied incorrectly to my account?

07 How do I close my account and what happens to my data afterwards?

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